"Don't Just Take Our Word For It!"
Here's How Our Clients Rate Their Overall Experience With Us:
Quality Service Surveys (QSS)
Source: Century21.com QSS Quality Service Survey results
Source: RealSatisfied Client Satisfaction Survey results
Quality Service Award
Achievement of over 85% total Satisfaction Ratings in a single year
Quality Service Pinnacle Award
Achievement of over 95% total Satisfaction Ratings for two consecutive years
We have earned the Quality Service Award every year since starting with CENTURY 21.
We have earned the Quality Service PINNACLE AWARD every year since 2008!
RealSatified Customer Surveys
have become the Industry's new standard for third-party Customer Satisfaction Surveys for Real Estate Professionals
Surveys are sent to Home Buyers and Home Sellers at the end of a transaction
RealSatisfied screens responses for authenticity and ensures the resulting ratings are true and accurate
We consistently earn NEARLY PERFECT Customer Service Ratings from the independent third-party Real Estate Customer Service Survey organization RealSatisfied
YOUR 100% SATISFACTION IS HIGHLY IMPORTANT TO US!
"If at any time during your Buyer Agency or Listing Agreement with us, you could not rate our service to you at 100%, the best you've ever received, then I would ask that you let us know and allow us to do whatever is necessary to bring you back to a 100% Satisfied Client!" - Art Hoppe, Founder and Team Leader